Korean Air and China Airlines

Lesson 1 Self introduction invocation stamp Airlines mainland mainland mainland china Airlines InstructorFiona Y. Hsiao ? ? Profile-? ? 1. Marketing & gross revenue VP 2. (Kingdom of Bahrain) (Gulf Air) 3? / / ? ( ) 3. Duty travel ? 4. 5. 6. 7. TVBS WTO , 8. ? ? wonder Skills Outlines Stereo graphic symbol Self Intro reading Work Experience Greetings Manner Characteristics dis lieu Professionalism Major + Activities + LearningPosition + Specialties Storytelling Quick Response B + F+ Q + E Ambition for the locating What is Cabin Crew? Main Accountabilities You entrust be responsible for ensuring the safety of our guests as well as providing excellent node service at all whiles. stir our guests displaying a high degree of motivating enthusiasm and commitment in invariablyy(prenominal)thing you do. What CI is doing? Green Energy Aircraft Weight lessening Ground Repair & Service fear Management What CI is doing? chin a awai t(predicate) Southern, china Eastern, Xiamen Airlines and china Airlines Form greater China Connection PartnershipOn January 3, 2013, China Southern Airlines, China Eastern Airlines, Xiamen Airlines and China Airlines inwardnesstly launched the Greater China Connection curriculum. The four SkyTeam fragment airlines in the Greater China surface argona get out sh be resources to establish a common set of CrossStrait membership services. The telescope of the Greater China Connection program extends across much than 41 airports and much than 270 Cross-Strait flights a week. In other words, adept in every two China-Taiwan flights is depictd by a member of Greater China Connection. With more than 280 China/Taiwan-Hong Kong flights and nearly 25,000 China domestic flights a week, Greater China Connection provides travelers with a more bulky net field, more frequent flights, greater take to be and more convenient services. SkyTeam Air France Korean Air KLM .. QWhatdoyou co njectureofus? When I get to spot that China Airlines be contends the first Taiwanese airline to join SkyTeam and cements the alliances 1 position in the Greater China region. I feel honored being a Taiwanese. As I am aware of, t present are Star Alliance, peerless World and SkyTeam partnership, non of irliners from Taiwan is able to be part of the member. By beatting so much effort that batch usurpt cut, we China Airline has came to the dry land-class airline joining team. It shows the individualism of hub of Taiwan. Also, the fair Blossom promoting China Airlines corporate identity and presenting how blossom our crew could be every day when having guests on board.. stock Type Parents Occupation Zodiac theater Trick Trick Stereo sign Where you come from 1 2 3 4 5 6 7 8 9 10 11 12 butt (12. 21-01. 20) Aquarius (01. 21-02. 19) Pisces (02. 20-03. 20) Aries (03. 21-04. 19) Taurus (04. 20-05. 20) Gemini (05. 21-06. 21) malignant neoplastic disease (6. 22-07. 22) L eo (07. 23-08. 22) Virgo (08. 23-09. 22) Libra (09. 23-10. 23) Scorpio (10. 24-11. 21) Sagittarius (11. 22-12. 20) ZodiacSign In-class practice stomp ?Example 1? A1 Hello, how are you today? take in to our interview. disport introduce yourself in 3 minutes. B1 I would be very glad to do so. My name is _____. Its a additional name which means________. I come from a ordinary and simple family so that I get intimate with classmates better than with families. I fit to live in groups quite of loneliness.A2 Are your parents nine-to-fivers? B2 Yes, they are nine-to-fivers who go to work early and come home late. A3 Do your parents support you to join this interview? B3 certain(p) My family thinks this is a long-term career and hopes that I suffer hold this chance to communicate myself into this field. A4 Do you live in capital of Taiwan? How will you come to work if we aim you? How long does it take you on conveying? B4 I dont live in capital of Taiwan. Its no difficulty with me to be on time I can drive. If parking is inconvenient, I would go out earlier to match up my duty. In-class practice ?Example 2? BufferA1 gratify describe yourself by using 3 words. B1 It cant come to my bear in mind immediately. plainly I think I can introduce myself by a phrase sentence that is work yen. I am particular just rough efficiency. Most social freshmen cant grasp the right point they lots make mistakes and re-do it. Therefore, they easily make things storage area underside the progress. stereotype A2 Thats right. Where do you live? B2 I live in HsinDen where is located in south of Taipei and near Wulai. Wulai is very beautiful. Many hoi polloi go hot springs and hiking on holidays. A3 barely its quite far from your send to the office. How will you come to work?B3 Since fast way completed, people who live in HsinDen and Mucha usually go to work by either MRT or driving. I take away the driving license / drivers license and MRT card. Distance is not an cut back as long as I am capable to manage my time well. A4 What do you think that you cant work from nine-to-five? B4 I think it cant be a nine-to-five military control in aviation industry. Because we impoverishment to abet with airport operation and flight schedule, I understood. In-class practice ?Example 3? stereotype A1 Talk about your family. B1 Im very happy to. I come from an academic-oriented family.My parents are teachers who are very conscientious and well-disciplined. They say to be strict with ourselves and delicate towards others which is reasonable to me. A2 Have you ever talked about your willingness to your family? B2 Yes. My mother agreed, but my father was worried. finally my decision is the decision. fact A3 Are you lifespan with your family? B3 No, I rent a govern with roommates. I wasnt employ to it in the set-back because we need to clean up the toilet and garbage by turns. But now, I am used to life independently and sharing housework. It makes me become more independent and matured.A3 Do you worry that you will asseverate away from your family & friends at a blank? B3 Yes, it maybe is true. But you know that true affection wont be changed because of distance. We moderate e-mails and cell phones. Nowadays, the discourse system is so convenient that the solely world is just like a global village I am not worried about it at all. In-class practice stereotype ?Example 4? A1 amuse briefly introduce yourself. B1 Sure. I come from south of Taiwan. I am diligent, patient and can adapt to the purlieu better than ones from north. A2 Thats right. Will your accommodation be a problem to you?B2 I clear to say I need some time to set up housing, but 1 week is ample A3 You seem very confident However, the payment we can provide in the beginning wont be high. Could you borrow it? B3 Normally, people always expect to bring on higher salary. I am not exceptional. I understand that we will have a great deal of tuition cours es so that the salary wont be high in the sign stage. A4 OK. Could you turn around right here? B4 Sure. Is this ok? If needed, I can do it again. ? so that instead of Ving / N. match up Since + , S+ /. eitheror , as long as + . S + used to + V , ? ( )? be + used to +Ving to keep someone at a distance adapt to a large recite / a great quantity / a great deal (of) / a world of ? ? ? ? ? Now, your show time.. 60s Greeting with your interviewers. Your name? Your age? take aim level / major? Work gravel? Why do you think know about China Airline? Reasons for being a flight attendant? What is your ploughshare? Saying Thank You. Your blood type is O. Some says this type means people is very stubborn and quarry. What do you think? Buffer & Stereotype Actually,Ihaveheardandgotthisquestionquite a good dealwhen peoplegetstoknowmybloodtypeisO. Turning Ihadto take forthatwearesomehowstubbornandobjective Point thantherest. However,insteadof formulationwearelikethat, Iwouldputinthiswayby saywearedevotingandinsistingin doingthingswhicharesupposedtobedoneinarightway. For example,asaemployer,Ibelievethatsnoshort? cutwhendoing work,notto discoverintheserviceindustry.Ibelievethatwe shouldprovideservicestocustomers/passengersuptostandard ashowwearetrainedno thingtheressomeonechecking behindus. ThatshowIam departuretodevotemyselfwhenflying withourbigfamily. Q Please introduce yourself in 1 minutes. Q What are the three major elements from a prosperous flight attendant? Have you ever fly w/ us? And your flavor? If one of the PAX touches your hand, what would you do? ? ? * www. airjob. com. tw * emailprotected com. tw We Welcome You to Our Workshop